Apply for Personal Assistance

Eligibility Requirements

How do you know if you’re eligible? If you answer “yes” to the following questions, then you may be eligible to receive assistance.*

Applying for Assistance

Follow these simple steps to apply today:

Application Link

Mailing Address:
SMS Cares Fund
7135 Charlotte Pike, Suite 100
Nashville, TN 37209

Fax Number:
866-216-9065

The SMS Cares staff is not accessible by phone. All applications will receive a response in a reasonable period of time following submission.

*Not all applications will be approved, and reasons for denied applications will be provided in the response. Please do not re-submit denied applications unless the verifiable details of your situation have changed.

Evaluation Process

Once submitted, SMS Cares evaluates each application against the criteria and details submitted on the application. Applications are evaluated in the order they are received. Not all applications will receive assistance. The SMS Cares Fund will offer all applicants additional information on possible resources for support.

The committee will provide early assistance to help with immediate needs and will later re-evaluate on a case-by-case basis for long-term assistance. Funds may be disbursed directly to the affected employee or may be used to purchase gift cards or merchandise to meet specific needs.